Attend calls about order status, billing balances, and repair status, and maintain service documentation for new service requests, claims, and technical situations. The role also includes explaining new services or rate plans and making follow-up calls to confirm completed service and repair orders.
Original Ad
Attends all call types - from order status, billing balances and/or repair status. To create and maintain service documentations for a new service request, claim or technical situations using the systems assigned by the company. Orientation for a new services or rates plans. Perform outgoing calls to confirm completed service and repairs orders.
Features
(from listing details)
CALL CENTERHYBRIDAttends all call types
AI Review
Reviewed by Klasificados AI from photos and listing text
Hybrid Call Center Position in Guaynabo
The hybrid call center position handles inquiries about order status, billing balances, and repairs. It also includes documenting new service requests, claims, and technical situations, providing orientation on services or rate plans, and calling to confirm completed service and repair orders.