Biomedical Equipment Technician (Regular)

Assist with installation, maintenance, calibration, and repair of laboratory equipment. Perform basic diagnostics and preventive maintenance. Track and manage equipment received for service. Communicate with customers to gather issue details and provide first-level phone support. Prepare daily service reports and document work in internal systems (e.g., Salesforce). Follow safety, decontamination, and operational procedures. Transport equipment between locations as needed. Maintain an organized workspace and manage tools/parts inventory. Monitor equipment performance using remote tools. Stay up to date with product knowledge and attend required trainings. Support setup and breakdown of equipment for events or trainings. Deliver professional, responsive, and courteous customer service at all times. Perform other related duties as assigned.